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Clearinghouse Questions Answered [MROs and SAPs]

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Watch a recording of the live Q&A session for MROs and SAPs

In December 2020, FMCSA hosted a series of question and answer webinar sessions for Clearinghouse users, including two sessions for medical review officers (MROs) and substance abuse professionals (SAPs).

Watch a recording of one of these sessions.

The sessions included presented material and live Q&A time on the following topics:

  • Clearinghouse registration
  • How MROs report CDL driver violations
  • How SAPs report CDL driver return-to-duty information
  • Common user issues and how to address them

The webinar also includes important reminders, such as:

  • MROs entering driver CDL information, not social security numbers, and what to do if the CDL information is not included in the CCF.
  • Which RTD information SAPs report to the Clearinghouse (date of initial assessment and date of determined eligibility for RTD testing), and which steps take place outside the Clearinghouse.
  • How both MROs and SAPs must keep their qualifications current to continue using the Clearinghouse.

WATCH THE WEBINAR →

If you have questions not covered by the webinar, you can also browse answers to frequently asked questions or contact the Clearinghouse Team.

Email sent: 11/26/2019