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Once you have successfully submitted your bulk upload file, the number of queries in your file will be deducted from your query balance. Within a few minutes, the queries contained in your file will begin appearing in your Query History page. They will be labeled “Query Submitted: Via Bulk Upload.”
You can track these queries by their query status. The possible query statuses include the following:
| Query Status | Meaning |
|---|---|
| Awaiting Processing | The query process will be initiated during the next nightly batch. |
| Processing | The query is being processed. |
| Specific consent required | You must manually send a consent request for a full query to the driver. This occurs when a bulk upload file lists query type 1 (limited query) and the limited query determines there is information in the driver's record. |
| Pending driver consent | A consent request for the full query has automatically been sent to the driver. This occurs when the bulk upload file lists query type 2 (full query), 3 (pre-employment query), or 4 (limited query with automatic consent request) and the limited query determines there is information in the driver's record. |
| Completed | The query has been completed and the results are available. This may be because a limited query returned a result of "Driver Not Prohibited," or because the full query was completed (with the driver's consent). |
| Driver Not Found | The CDL information in the file could not be verified. The employers query plan is credited. |
Unlike individual queries, which are processed as soon as they are entered (in the case of limited queries) or as soon as a driver provides his or her electronic consent (in the case of full queries), bulk queries are processed in batches. These batches are processed each night, between the hours of 8:00 p.m. and 8:00 a.m. ET., in order to avoid overloading the system during peak user hours.
Each night, the system will rotate through the submitted files, processing a batch of queries from each file in turn. Therefore, all bulk files are processed at approximately the same rate, regardless of the number of queries they contain.
Yes, the Clearinghouse supports a feature allowing employers to submit a bulk query by uploading a file containing multiple drivers to be queried; these queries will be conducted in batches. The Clearinghouse allows for the bulk uploading of driver queries by preparing and uploading a file into the Clearinghouse for processing. This file must be either a tab-delimited file, XLS file, or XLSX file, and must use the format outlined in the Bulk Queries File Setup instructions. Download the instructions and example files.
Download and complete the Bulk Upload Template File. (C/TPAs: If you work with multiple employers, you will need to upload a separate file for each employer.) Once you have completed the bulk upload file, log in to the Clearinghouse. Under My Dashboard, go to Queries and select “submit a bulk upload.”